How It Works

Simple 3 Steps Process

Work directly with a licensed healthcare professional to see if you qualify for an Emotional Support Animal Letter (ESA Letter). An ESA Letter is a document written by a licensed healthcare professional confirming to your housing provider that you have a qualifying condition and that an animal helps alleviate your symptoms. A legitimate ESA Letter will confer housing rights to you in compliance with Fair Housing.

Submit your order

Submit your order

Select the Plan right for you.

Difficult landlord with special requests? We can accommodate.

Connect with a therapist

Connect with a therapist

Work directly with a licensed healthcare professional in your state.

Turnaround time is 1-5 business days, never work with a therapist that promises instant approvals.

See if you are approved

See if you are approved

If you qualify, a signed ESA letter is delivered electronically.

If you do not qualify, 
we will refund your money and cover the cost out of pocket.

Doing it right

An ESA Letter that You Can Count On

Before you show your ESA Letter to your landlord and let them know about your Emotional Support Animal, you need to know that the document you have in hand will let you legally live with your pet. ESA Doctors connects you directly with a licensed mental healthcare professional (LMHCP) in your state. You will sign their consent form and schedule an appointment with them directly. No shortcuts, no instant approvals.

If they determine that you have a qualifying condition and that your pet alleviates your symptoms, they will write an ESA letter for you. We are here to support you throughout the process but we are not involved in determining if your LMCHP approves you for an Emotional Support Animal.

10 Years of Trust with a 99% Acceptance Rate
What’s Included

What Should Be on an ESA Letter

An ESA Letter for housing is formal document. If it isn’t properly written, a landlord can reject your request. The below must be included on your ESA Letter before you request reasonable accommodations from your landlord:

  • Your therapist’s letterhead and license info. It includes their name, license number, state, and contact details, so your landlord can verify it’s real. The date it was issued. ESA letters can be renewed as frequently as needed. They are often renewed annually.
  • Your full name, matched to the person requesting housing rights.
  • Confirmation of your condition. A statement that you have a mental health condition that is covered under the Fair Housing Act.
  • Why you need the ESA. A short explanation of how your animal helps with your symptoms.
  • Legal backing. A reference to the Fair Housing Act, the law that protects your right to live with your ESA.
  • A signature and date from your licensed therapist, making it official.
Important Information

When an ESA Letter Won't Work

A few situations where an ESA Letter doesn’t work:

  • No public-access rights. ESAs aren’t covered under the ADA, so stores, restaurants, and other public businesses can still say no.
  • Pet fees on some airlines. Since the 2021 DOT rule, airlines can treat ESAs as pets and charge standard pet fees.
  • Owner-occupied small buildings. Fair Housing Act exemptions can apply to owner-occupied buildings with 4 or fewer units.
  • No-vacancy situations. A landlord isn’t required to make an exception if there’s genuinely no unit available.
Remote and Convenient

Get an ESA Letter Remotely

You can get approved for an emotional support animal completely online. If a skeptic ever challenges you, tell them that HUD’s housing rules clearly support this.

According to HUD, online healthcare professionals are just as legitimate as those you visit in an office, as long as they’re licensed and have actually evaluated your suitability for an emotional support animal. That means you can get an ESA letter online without ever leaving your home.

An ESA Letter that You Can Count On
See if You Qualify for an ESA from Home
Unlimited Support

Support That Continues After You Get Your ESA Letter

Submitting your ESA letter to a landlord can feel intimidating. In the last few years, we have noticed most landlords are well-versed in ESA Laws and will accept your reasonable accommodation request promptly.

However, we still see landlords push back on occasion. If that happens to you, you will receive unlimited access to ESA Doctors’ support team. You won’t be alone.

Support That Continues After You Get Your ESA Letter
100% Money Back Guarantee

What if you don't qualify?

We believe people meaningfully benefit from having Emotional Support Animals. This is why we offer a full refund for people who aren’t approved. We take on the risk, you get the help you need.

What if you don't qualify?
Full Protection

Live With Your Pet

Once you qualify, your ESA is protected under the Fair Housing Act, and you receive access to a lot more housing options. That means no “no pet” policy applies to you in most cases, and most landlords can’t charge you pet rent or pet deposits for your ESA. You keep your pet, keep your dream apartment, and keep the extra money in your pocket every month.

Get your official ESA Letter →

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Any questions? Contact us. We’re here to help!

Our client support representatives are ready to help you on your assistance animal journey. For the quickest response, please email us. If you’d rather listen to your options, feel free to call us anytime at +1 646-776-3628.

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