Emotional support animals (ESA) help individuals who suffer from emotional or mental health disorders by giving them support and comfort to deal with their symptoms. This post will cover where you can and can’t take your emotional support animal and some other important facts you will want to know.
- What exactly is an Emotional Support Animal?
- Can my emotional support animal live with me in a no-pets building?
- Can my emotional support animal be in the common areas?
- Can my emotional support animal live in my university dorm?
- Can my emotional support animal come to class with me?
- Can my emotional support animal board airplanes?
- Can my emotional support animal stay in a hotel or AirBNB?
- Can my emotional support animal come inside a restaurant or store?
- Can my emotional support animal come to work?
- ESAs Are Welcome
What exactly is an Emotional Support Animal?
An ESA is a domesticated animal, such as a dog, cat, rodent, bird, fish, or turtle that brings comfort and/or emotional stability to an individual who suffers from a diagnosed mental health disability. ESA owners commonly have conditions like severe anxiety, post-traumatic stress disorder, depression, phobias, and learning disorders.
To qualify for an emotional support animal, you must be assessed by a licensed professional. A licensed healthcare professional can issue an ESA letter that establishes your need for an emotional support animal to assist with your health condition. Your ESA can be an existing pet, or it can be adopted at a later stage.
An ESA does not require any specialized training to assist with your condition. They serve by being present in your life and being there for you during difficult times. This is different from psychiatric service dogs, which require extensive training to perform tasks relating to a person’s mental health disability. As we will see, PSDs have a higher hurdle in terms of training but are also afforded greater access rights than emotional support animals.
How Can I Get an ESA Letter from ESA Doctors?
Can my emotional support animal live with me in a no-pets building?
You have a right to live with your emotional support animal in your home. Federal housing laws—and various state laws—protect people suffering from emotional and/or mental disabilities and their ESAs.
Housing providers must reasonably accommodate ESA owners even if their building has a strict policy that prohibits any type of pet on the premises. Under Fair Housing guidelines, housing providers such as condos, landlords, co-ops, and HOAs cannot charge any extra fees or deposits due to your need for an emotional support animal. ESAs are also exempt from other building restrictions relating to pets, such as those regarding size, weight, or breed of the animal.
Note that some landlords are exempt from these requirements: owner-occupied buildings with no more than four units and single-family houses sold or rented by the owner without using an agent do not need to comply with ESA rules.
Can my emotional support animal be in the common areas?
According to HUD’s guidelines for emotional support animals, a reasonable accommodation by a landlord is a “change, exception, or adjustment to a rule, policy, practice, or service that may be necessary for a person with a disability to have equal opportunity to use and enjoy a dwelling, including public and common use spaces.”
Note that “public and common use spaces” are specifically called out. That means an ESA owner has the right to take their emotional support animal through the lobby, elevator, stairways, and other common areas where other residents are allowed to go.
Can my emotional support animal live in my university dorm?
College dorms and campus housing must also accommodate student residents that want to live with their emotional support animals. There have been instances where colleges have been penalized for not following Fair Housing guidelines. Students should be aware, however, that universities often have certain unique requirements when it comes to ESA requests. For more information, you should check with your school to see their specific policies regarding emotional support animals in dorms and campus housing.
Can my emotional support animal come to class with me?
Generally speaking, ESAs do not have a legal right to attend classrooms. However, you should check with your school to see if they have any policies regarding emotional support animals on campus. For the most part, schools will not allow ESAs in a classroom or other school setting.
Can my emotional support animal board airplanes?
Until January 2021, ESAs were allowed to board the cabin of flights free of charge. That all changed due to regulatory changes by the U.S. Department of Transportation. As a result of these legal developments, U.S. airlines no longer recognize emotional support animals.
To fly with your ESA in the cabin, your ESA will have to meet the airline’s restrictions for pets. That usually means your ESA must be able to fit in a small carrier bag. You will also have to pay pet fees (which can cost up to $125 each way).
Psychiatric service dogs, on the other hand, can still fly in the cabin free of charge. The passenger will need to submit the DOT’s Service Animal Air Transportation Form, which requires self-certification regarding the dog’s service animal status. The passenger must represent that they have a fully trained service dog that assists them with a psychiatric disability.
If you’re interested in beginning the process towards owning a psychiatric service dog, the licensed healthcare professionals that work with ESA Doctors can help. A licensed professional can determine whether you qualify for a PSD letter. A PSD letter is a signed document from a healthcare professional that states whether you have a qualifying disability for purposes of owning a psychiatric service dog under the Americans with Disabilities Act and Air Carrier Access Act.
Get your Psychiatric Service Dog Letter Now
Your ESA may qualify as a PSD
Can my emotional support animal stay in a hotel or AirBNB?
Hotels are not required to allow emotional support animals as they are not covered by ESA Fair Housing rules. Airbnb stays are also not required to allow emotional support animals, but you can always contact them and ask politely. Some hosts allow you to bring an emotional support animal, but you should always check before booking a reservation.
While hotels do not have to accommodate ESAs, they are required to allow psychiatric service dogs.
Can my emotional support animal come inside a restaurant or store?
Contrary to popular belief, emotional support animals are NOT allowed in stores, restaurants, or other businesses. Emotional support animals do not have the same level of public access as psychiatric service dogs, and each business has the right to accept or deny an ESA. Some businesses allow ESAs and other animals as a courtesy, but it is within their right to refuse to accommodate you.

Can my emotional support animal come to work?
There is no federal law that mandates employers to accommodate emotional support animals. Generally, employers do not allow emotional support animals to accompany their owners in the workplace. Your employer, however, may have a different policy that accepts ESAs if certain conditions are met. It may be worthwhile to discuss what options you have with your manager or supervisor. Fair warning, most employers do not have a policy that allows for ESAs during working hours.
ESAs Are Welcome
You should feel confident bringing your emotional support animal into your home if you have submitted an ESA letter to your landlord. The law protects ESA owners from discrimination and recognizes that emotional support animals play a crucial role in the battle against mental health disabilities.
If you need an ESA letter or a PSD letter, there is no better route than ESA Doctors. ESA Doctors will put you in touch with a licensed professional that can assess your mental and emotional health and issue an ESA or PSD letter if you qualify. The entire process is done without office visits and confidentially.
Start the ESA questionnaire below to see if you qualify for an ESA
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Hi,
ESAs do not have a legal right to be in places like stores.
That is correct!
I’m looking into getting an esa, I find the most comfort in cats. Would it be harder to get permission to take a cat into classes and businesses than it would for a dog?
To clarify, ESAs do not have a legal right to be in classrooms or businesses. They are only protected in housing.
I bring my ESA labrador in multiple walmarts in Fresno, ca. Madera, ca. Also, I have been taking him into just about every other store also in these two city’s. No, he’s not well trained as a service dog. He’s trained by me with the 7 common commands every dog should know. He knows them. He doesn’t misbehave. No one in any place I’ve taken my ESA vest wearing labrador has said a word to me as to my dog. I can show proof he is certified by my doctor if asked. And I do keep my dog up to date on everything my veterinarian tells me to. My dog is not a vicious animal and will not hurt anyone or other animals unless attacked. We both have been the victims of two different pitbull attacks and we both had to defend ourselves.
Unfortunately emotional support animals do not have a legal right to be in places like stores. ESAs generally only have housing rights in the U.S.
The LAW says no ESA in any store. Period! Makes no difference if your dog is well trained or not, most are not and this is where the problem comes in. Just obey the law and stay safe for you and your ESA.
How can I get the law changed so that ESA animals have the same rights as service dogs. Emotional needs are no less important than physical. If anything, they are more important. Perhaps a law can be made that requires the ESA animal be kept in a zippered stroller when in public places like restaurants or stores?
Ikr ESA’s you can’t even do nothing with them&people act like mental health isn’t a big deal just cause they can’t see it. I have very bad Anxiety& could have attacks in public not being able to breathe anyone who doesn’t have any mental pro just doesn’t get it am tired of my mental disability goring unnoticed with the way the works is today our Anxiety is worse also. We have needs.
Then you need an actual service dog, not just an emotional support dog. PSDs are specially trained to serve people with mental illnesses that are debilitating and disabling, while ESAs are just meant to comfort their owner and aren’t specially trained (usually)
I agree. As someone who is Autistic going into public is very hard for me. If a family member is with me then it helps but they can’t be with me all the time. Mental health IS just as important. Hopefully they allow this in the near future.
If a doctor says its recommend for me to take my Esa with me everywhere and it’s in the letter can I be denied
ESAs do not have a legal right to be anywhere other than in your home. They do not have public access rights like service dogs.
I’m wondering if Walmart and stores like Walmart accepts ESA?
ESAs do not have a legal right to be in places like stores.
The short answer is, just take your ESA animal in and see. That’s what I have been doing. But I must admit, I thought ESA animals had the same rights as service dogs until just recently. So I was taking my lab everywhere. With his ESA vest on. No one has ever said a word about it. Now that I’ve discovered ESA animals do not have the same rights,, I’m still going to do as I have.
I just registered my dog for an ESA for my daughter who is autistic. Can she take him in Wal-Mart with her?
ESAs do not have a legal right to be in public places like stores.
No…esas do not have public access rights like service animals. The only legal way to get an esa is to talk to a therapist or doctor. Registrations and licenses hold no legal value
I was curious if I could bring my ESA into my classes
ESAs do not have a legal right to be in classrooms, but you should check with your school to see if they have a policy.
I have an es cat he has a harness, leash, and a backpack type carrier for cats with an esa sticker on it I’ve taken him to public parks and beaches and he never leaves my side does very well in public and shocks alot of people for being well trained my counselor is gonna be not only helping me get him registered as an esa but as a service pet too any animal can qualify as long as they’re trained properly
To clarify, ESAs do not have rights in public places like parks and beaches, but service dogs do. In addition, cats cannot qualify as service animals – ADA rules only allow dogs to be service animals.
Under Federal Law ONLY dogs and in special situations a miniature pony can be Service Animals, no other species. Cats cannot legally become Service Animals.
Under current ADA rules, only dogs are allowed to serve as service animals.
I have severe anxiety and depression. I’m supposed to be getting an ESA but I was wondering which breed(s) were on the safe side. Like really calm ones. I have a Pitbull but she gets happy when around people and I just don’t think that’s a good idea so I was wondering what breed would be on the safe side. (my psychiatrist diagnosed me with depression and anxiety and informed me that I should get a ESA because, animals keep me at ease)
It’s good that your Pitbull is happy and not mean. They are the sweetest dogs if they aren’t trained to attack or used for fighting and breeding. They make a great ESA. it’s really disturbing to me that people get animals and then they have to rehome them, this is hard on the animal and if it isn’t hard on the person then they’re heartless!
I have an ESA his name is Max and hes a ferret. The smell isn’t to bad and I know a lot of people think they stink but thats really not the case. The are amazing animals and super affectionate.
I’m so happy someone else shares the same opinion as me😣
English golden or just golden retriever. I have one and I LOVE her. She’s my ESA. I also have anxiety and depression and struggle at times. They can have a lot of energy and make you laugh SO hard. They have the best temperament for whatever you choose to do.
We started breeding Goldens if you ever chooses to go that route just let us know!
I’m doing a research paper on ESA and i was wondering if they would be able to go into the schools ( high schools or colleges ) with their persons.
Schools with usually have their own policy regarding emotional support animal accommodations. Many university students do live with their ESAs in their dorm rooms.
I’d say that a golden retriever would be ideal.