Are you interested in having a legitimate emotional support animal? ESA Doctors was founded in 2015 with a mission to help people seeking support and truthful information about emotional support animals. In recent years public awareness of ESAs has grown, and unfortunately so has the number of dodgy online ESA services looking to make a quick buck.

Regardless of who you ultimately choose to trust for your ESA needs, it’s crucial for you to be knowledgeable about ESA rules. Qualifying for an ESA is a major decision, and it’s important to get it done the right way. Before qualifying for an emotional support animal, we strongly encourage you to read this article for important facts and tips that every prospective ESA owner should know.  

What exactly is an emotional support animal? 

Dogs and other animals can improve mental health in people who suffer from depression, anxiety, PTSD, etc.
Studies show that dogs and other animals can improve mental health.

There is a lot of confusing and flat out false information about ESAs out there. Some of the most common myths about ESAs are the following:

False InformationAccurate Information
“You need to register or certify an ESA and have an ID card.”
An ESA letter is the only documentation that can qualify a pet as an ESA.  

“ESAs are out of control, they should have laws that govern them!”
ESAs are actually a creation of laws – there are already many federal and state rules that regulate ESAs and protect the rights of owners.

“Anyone can just pretend their pet is an ESA.”
It’s not easy to pass off a normal pet as an ESA with a savvy landlord or airline – they are entitled under law to see proof that an animal is an ESA.

“You can’t qualify for an ESA online.”
While it’s true that there are many ESA scams online to be wary of, it is possible to successfully obtain a legitimate ESA letter online.

“No one really needs an ESA, people should just toughen up!”
ESAs play a key role in the mental and emotional well-being of their owners. There are countless real life examples of ESAs allowing people with mental health issues to live positive and fulfilling lives that were previously unthinkable. 

Simply put, an emotional support animal is a type of assistance animal recognized under federal housing and air travel law that helps people with conditions such as depression, panic attacks, anxiety, PTSD and other mental illnesses. Under these laws, individuals who need emotional support animals are granted certain rights. For instance, ESAs are allowed on flights and landlords cannot refuse to accommodate ESA owners due to a “no pets” policy.

Emotional support animals are usually dogs and cats, but they can be any type of animal that provides comfort during times of sadness, anxiety, or emotional stress. Emotional support animals do not need specialized training. They provide comfort for mental and emotional distress just through their mere presence.

What separates a pet from an emotional support animal is whether the owner has an ESA letter from a licensed healthcare professional. Under federal and state laws, the only way to qualify for an emotional support animal is to obtain an ESA letter that meets specific requirements.  

How Do I Get an ESA Letter?

An ESA letter can only come from a licensed healthcare professional, such as a therapist, counselor, social worker, psychiatrist, psychologist, nurse, physician’s assistant or doctor. If you already have a professional looking after your mental health, that is the best person to talk to regarding your interest in an emotional support animal.

For many people however visiting a healthcare provider is unaffordable or impractical. Some people have a healthcare provider, but one that is unfamiliar with ESAs and unable to help them with qualifying for one. Obtaining an ESA letter online can be a great solution for people looking for a way to qualify for an ESA without having to leave their home.

You can obtain a legitimate and effective ESA letter online, but you have to be careful about selecting the right provider. In the next section we’ll provide information on how to qualify for a legitimate ESA letter online and how to spot a fake ESA documentation.  

Benefits of Qualifying for an ESA Letter Online

With telehealth services, you are allowed to get your ESA letter online.  Seeing a therapist in person is NOT required to qualify for an ESA.
Seeing a therapist in person is not required to qualify for an ESA – you can do it all remotely.

As the world moves increasingly in the direction of internet-based solutions for activities that were once carried out in person, health related services are no exception. The COVID-19 pandemic has perhaps further accelerated the move towards being able to find therapist services online. More and more people are turning to web-based offerings to address their mental health needs.

Qualifying for an ESA online can be a great option if one of these situations apply to you:

  1. You don’t have a therapist and are not sure who to turn to.
  2. You have a therapist, but they are unfamiliar with ESAs and don’t know how to recommend one.
  3. You have a schedule that makes it difficult to attend in-person meetings.
  4. You’re uninsured or don’t have the means to pay for expensive in-person meetings.
  5. You have anxieties about discussing your mental health with someone face-to-face.
  6. You have mobility issues that make it hard to leave the home.

Federal rules specifically allow for tenants to obtain ESA letters from remote, online therapists. Various state laws have also explicitly approved of online therapists for ESA documentation. It’s important to keep in mind however that not all online sources are created equal. The U.S. Department of Housing confirmed the use of legitimate online professionals is acceptable, but also rightfully warns people from sites online that sell questionable ESA credentials.

How to qualify for an ESA online:

  1. Recognize your need for an ESA
  2. Connect with a licensed healthcare professional
  3. Communicate your need for an ESA
  4. Request an ESA letter from your LHCP

Click here to get started on qualifying for your ESA letter.

In the next sections we’ll discuss some common ESA scams to watch out for, and explain what constitutes a legitimate ESA letter.

How to Avoid Online ESA Scams

If you are looking to obtain an emotional support animal letter online, watch out for companies that promise instant approvals, certifications, low cost letters, registrations, or lifetime letters. In many instances, these documents may be not legally enforceable, and they could be a scam.

ESA Doctors scam watch

Here are a few things to watch out for when evaluating ESA providers online:

  1. Instant ESA letter approvals are not legitimate because it takes time for a real licensed health care professional to evaluate whether an ESA is right for you. Instant approvals may be from ESA letter mills that don’t use actual therapists or have therapist/doctor signatures on file. This means the therapist that “signed” your letter has probably never even seen your letter.
  2. If the price sounds too good to be true, it probably is. Bargain basement priced ESA letters do not make sense because a real licensed healthcare professional must evaluate your condition and write an ESA letter for you. The cost of a quality licensed professional’s time does not come dirt cheap.
  3. Emotional support animals do not need to be registered, so be cautious of sites that promises ESA status by adding your pet to a registry.
  4. If the site claims that having a vest or ID card will transform your pet into an ESA, you should be very skeptical. As we’ve discussed, the only way to properly qualify for an ESA is with a letter from a licensed professional.
  5. Check to see what past clients have said about the company. Make sure the reviews come from a site that verifies the reviews are authentic. You should also check the company’s BBB accreditation status.

What to Look for in a Legitimate ESA Letter

Not all ESA letters are the same. An ESA letter has to conform to the specific requirements of federal and state rules regarding emotional support animals.

  • Your ESA letter should be on the licensed healthcare professional’s official letterhead with their licensing and direct contact information.
  • Make sure that the professional’s license is in good standing and up to date. You can check on your therapist’s licensing by searching your state’s professional licensing database.

An ESA letter has to come from a real licensed mental health professional. You should be able to contact this professional in case you need additional forms or documents that may require their input or signature. A landlord or airline may also want to contact the author of the ESA letter in order to verify it was written for you. You can run into an embarrassing situation if you use a questionable ESA provider that is unresponsive.

The ESA letter should establish that you have a condition that meets the criteria outlined in Fair Housing and Air Carrier Access Act rules. The letter will recommend an emotional support animal to help deal with symptoms of that condition. Remember, ESA registration papers are not required and also not recognized by landlords or airlines. A certificate that is not issued by a licensed provider and also does not have the required language for an ESA letter will also not be accepted.

Your Rights as the Owner of an Emotional Support Animal

An ESA letter allows you and your emotional support animal to live and travel without paying additional pet fees.
An ESA letter gives you and your ESA the right to live and travel together without having to pay pet fees.

An ESA letter gives you the right to live and fly with your ESA. Once you have your ESA letter, you can present it to your housing provider or airline and request accommodation of your emotional support animal. Under the Air Carrier Access Act, your ESA is allowed to travel in the plane cabin, free of charge. Air carriers may not discriminate against you due to your need for an assistance animal during a flight. It’s important to note that some airlines will require additional forms to be completed by the person who wrote your ESA letter and/or your veterinarian before you are cleared to fly with your ESA.

Under the Fair Housing Act, landlords must reasonably accommodate tenants who have a valid emotional support animal. The Fair Housing Act protects owners of emotional support animals from discrimination. Under Fair Housing rules, ESAs are not considered pets, and must be allowed even in buildings that prohibit animals. Landlords may not discriminate against legitimate ESA owners, and they may not charge additional fees or pet deposits for an ESA, even though such fees and deposits may apply to normal pets.

In Short…

An emotional support animal can be life-changing for people suffering from mental health issues. A pet can only qualify as an ESA if you have a recommendation letter from a licensed healthcare professional. You can obtain a letter from a professional who offers their services online, but it’s important to choose a provider that can write a legitimate ESA letter.

ESA Doctors can help connect you to a licensed professional that specializes in ESAs and offers their services remotely. The licensed professional can assess whether an ESA is right for you, and issue an ESA letter that you can confidently present to your landlord or airline.

If you are ready to get started on qualifying for a legitimate ESA letter online, you can start by clicking the link below.

Get Your Legitimate ESA Letter Online


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